TRACKING THE ORDER.
All orders are securely packaged.
Shipping costs are determined by weight, and are calculated when going through the checkout process.
The larger items that exceed Australian Post maximum sizing are assessed and priced according to their actual or cubic weight equivalent, which ever is greater, and then sent via courier. This will of course exeed the pricing determined by Australian Post shipping price quoted on the order.
We use AusPost, Fastway Couriers, Toll, and our own Courier (for shipping goods locally), ensuring that your products arrive on time, and ready for immediate use.
Many items sent through the Australia Post delivery network have tracking capabilities, allowing you to view where your item is during the delivery process.
Items sent through the FASTWAY COURIERS have tracking capabilities, allowing you to view where your item is during the delivery process.
If you have any shipping or postal queries, please email us.
Check if you qualify for AusPost next day delivery:
Occasionally due to the length or weight of a product, it cannot be sent via Post. If the cost is significantly different than the amount quoted, we contact you to confirm the shipping charge prior to sending the goods.
Ensuring that our customers are 100% satisfied is of the utmost importance to the Art Materials team. If you are in any way dissatisfied with the products you have received, we will happily organise a refund, or an exchange for you, so long as the products are returned to us within 14 (fourteen) days of you receiving them, undamaged and in original packaging.
No refunds will be given if you have simply changed your mind.
Postage will be the responsibility of the returning party.
|Supplying every part of Australia including Melbourne, Sydney, Brisbane, Canberra, Adelaide, Perth, Hobart, Darwin plus all regional areas.
Product Descriptions and Pricing Information :
|All prices on this web site are subject to change without notice.
Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced.
In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers,
Art Materials Pty Ltd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
If there is something about the product you are unhappy with, please let us know, so we can try to improve our services.